The total price of a Booking depends on several factors and the specifics of your Event. This page explains how the price of your Booking is determined and the fees you pay to EventsREZ for using our Services. All Users acknowledge and agree that all payments shall be made in accordance with this Fees Overview.
The total price for a Booking will be presented prior to your acceptance. Once accepted, our Cancellation and Refund Policy applies. At the time of booking submission, EventsREZ authorizes a hold on the Guest's payment method for the total price of the Booking. The Guest's payment method will be charged 14 calendar days prior to the scheduled Event date, at which time: (i) the Food and Beverage Minimum is collected by EventsREZ on behalf of the Host, (ii) the EventsREZ Service Fee is retained by EventsREZ as compensation for platform services rendered, and (iii) the Host's cancellation policy becomes effective. EventsREZ Service Fees are non-refundable from the moment of charge, except in the case of a Host-initiated cancellation or a documented Force Majeure event as described in Section 5.3 of the Services Agreement. Refunds of the Food and Beverage Minimum after the charge, if any, are governed solely by the Host's uploaded cancellation policy. For Bookings made less than 14 calendar days before the Event, the Guest's payment method will be charged immediately upon Host confirmation, and the foregoing terms apply immediately.
This Policy is a binding part of the EventsREZ Services Agreement applicable to use of the Services and the Platform. Please read this Policy carefully. You may not use the Platform or Services if you do not agree to this Policy.
As explained more fully in the EventsREZ Services Agreement, in general, EventsREZ does not calculate or collect Taxes on behalf of Hosts as EventsREZ collects a deposit / Food and Beverage Minimum on behalf of the Host. Hosts are solely responsible for calculating, collecting, and remitting all applicable taxes in accordance with federal, state, and local tax laws. EventsREZ does not collect or remit taxes on behalf of Hosts. Hosts agree to ensure all required taxes are collected and paid in connection with services rendered during the Event.
Host payouts of the Food and Beverage Minimum are initiated at the time the Guest's payment method is charged (14 calendar days prior to the Event, or upon Host confirmation for Bookings made less than 14 days before the Event). Actual settlement to the Host's account is subject to standard payment processor timing, typically 1-3 business days after initiation. The Host Services cancellation policy becomes effective upon initiation of the Host payout.
EventsREZ only collects "Food and Beverage Minimum" deposits. All applicable tax collection and gratuity/tip amounts will be the sole responsibility of the Host and must be paid directly by the Guest at the time of service.
Guests may be charged additional fees associated with food and beverage costs at the time of service by the Restaurant or Host. If additional costs are incurred by the Guest at the restaurant, the restaurant may collect these costs directly from the Guest for services and goods provided. These additional fees are solely between the Guest and the Host, and EventsREZ is not a party to or responsible for such transactions.
Guests are solely responsible for confirming all applicable taxes, gratuities, and incidental charges with the Host prior to the Event.
EventsREZ charges Guests a processing fee ("Service Fee") to cover the costs of running our business, including completing your transaction and providing support for your Booking and all services added. The Service Fee is a percentage of the booking subtotal (including any Add-Ons) and is added to all transactions. It is calculated based on multiple factors, including the subtotal price of the Booking and other Booking characteristics. Generally, the higher the subtotal, the lower the fee percentage. Guests always see the exact amount of the Service Fee during the booking process. The Service Fee is compensation for platform services already rendered by EventsREZ at the time of charge, including listing discovery, booking facilitation, payment processing, and customer support through the date of charge.
No Host Fees are being charged at the moment. EventsREZ reserves the right to introduce or modify Host Fees in the future with reasonable advance notice.
